Insights

Trust accounting & compliance, explained.

Practical guidance for real estate agencies — regulation, audits and the discipline behind a well-run trust account.

Trust Accounting

Closing for Christmas? How to Leave Your Trust Account in Good Shape Over the Break

Banks close for four days at Christmas and three at New Year. What to sort in your trust account before the 2026 break, and what to check when you're back.

3 November 2026 · 8 min read
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Trust Accounting

Selling a Tenanted Property: The Trust Accounting Side Nobody Plans For

When a managed property sells with a tenant in place, rent, bonds and owner folios need care. Here's how to get settlement right in the trust account.

19 October 2026 · 8 min read
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Compliance

New NSW Pet Rental Laws from 2 October 2026: What Property Managers Need to Do

Since 2 October 2026, NSW tenants can move in with a pet and apply for consent within 7 days of entering a lease. Timeframes, new forms and the 2027 changes.

9 October 2026 · 10 min read
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Compliance

NSW Underquoting Laws Change in November 2026: What Sales Agents Need to Do Now

From November 2026 NSW sale ads must show a price, estimates must use 3 comparable sales and records must be kept. A Statement of Information follows in 2027.

2 October 2026 · 6 min read
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Compliance

NSW Trust Account Audits Are Due 30 September: What Happens If Yours Is Late

NSW trust account audits are due 30 September. What happens if yours is late, what Fair Trading's August crackdown found, and what to do if you're behind.

23 September 2026 · 7 min read
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Compliance

Victoria's New Rental Laws From 13 October 2026: Bond Claims, Renter Fees and Safety Checks

From 13 October 2026, Victorian agents must give renters bond claim evidence 3 days before claiming, stop renter fees and run gas and electrical safety checks.

23 September 2026 · 9 min read
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Trust Accounting

Paid-To Dates, Part Payments and Rent Cycles: What a Tenant Ledger Is Really Telling You

Paid-to date, effective paid-to date, part payments and rent cycles explained with worked examples. What a tenant ledger is telling you, and what it isn't.

17 September 2026 · 12 min read
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Compliance

Victoria's Portable Rental Bond Scheme: What It Means for Property Managers and the Trust Account

Victoria's Portable Rental Bond Scheme has run since 1 July 2026. What the incoming and outgoing agent do, how claims get paid, and what to record in trust.

16 September 2026 · 9 min read
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Compliance

Victoria's Reserve Price and Property Price Statement Laws Start 1 October 2026: What Agencies Need to Do

From 1 October 2026 Victorian agents must publish the reserve price 7 days before auction, replace the SOI with a Property Price Statement and post sold prices.

16 September 2026 · 11 min read
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Compliance

NSW Domestic Violence Rental Reforms Start 21 September 2026: What Property Managers Need to Change

NSW's domestic violence rental reforms start 21 September 2026: new forms, a 7-day co-tenant notice duty, bond and damage rules, and the trust account impact.

12 September 2026 · 9 min read
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Trust Accounting

What Does Outsourced Trust Accounting Actually Cost? A 2026 Benchmark for Australian Agencies

What outsourced trust accounting costs in Australia in 2026, benchmarked against the full cost of an in-house trust accountant: salary, super, tax and cover.

9 September 2026 · 9 min read
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Compliance

The Australian Property Manager's Trust Account Compliance Calendar 2026-27

Every trust account deadline for Australian and NZ agencies in 2026-27: audit lodgement, bond timeframes, reconciliation and reporting, month by month.

9 September 2026 · 10 min read
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Trust Accounting

Changing Property Management Software Without Breaking Your Trust Account

How to move a trust account between PropertyMe, Property Tree, Console and Ailo without balances, bonds or your audit trail going missing at the cutover.

9 September 2026 · 8 min read
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Compliance

Thirty Inspectors, One Weekend: What Victoria's Auction Blitz Says About Agency Compliance

Consumer Affairs Victoria sent 30-plus inspectors into Melbourne's inner north. What the underquoting taskforce's numbers say about what regulators now expect.

13 August 2026 · 6 min read
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Compliance

Smart Rental Bonds Is Now Live Across NSW: What Agents Using Rental Bonds Online Need to Know

Using Rental Bonds Online as an agent? Smart Rental Bonds is now statewide in NSW. What it changes for lodgements, claims and share houses, and what it doesn't.

10 August 2026 · 9 min read
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Compliance

When Is Rental Income Taxable? The ATO Counts the Day Rent Reaches Your Trust Account

The ATO taxes rental income in the year your agent receives it in trust, not when it reaches the owner's bank account. What that means at EOFY.

24 July 2026 · 5 min read
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Compliance

Preparing for Your Trust Account Audit: A Principal's Guide to Staying Compliant

How principals and licensees across Australia and New Zealand can prepare for a trust account audit, avoid the common findings and stay compliant all year.

24 July 2026 · 5 min read
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Compliance

AML/CTF Tranche 2 for Real Estate Agents: What Changed on 1 July 2026 and What to Do Now

Real estate agents came under AUSTRAC's AML/CTF rules on 1 July 2026. What Tranche 2 requires, who is covered, key dates, and how a clean trust account helps.

16 June 2026 · 7 min read
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Trust Accounting

The Hidden Cost of DIY Trust Accounting: What Agencies Miss When They Keep It In-House

In-house trust accounting looks cheaper on paper. The real costs are hidden: adverse audits, staff burnout and a growth ceiling. An honest comparison.

28 May 2026 · 4 min read
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Compliance

5 Trust Account Audit Red Flags That Trigger an Adverse Finding (And How to Avoid Them)

The five issues that most often trigger an adverse trust account audit finding, from dormant ledgers to late reconciliations, and how to fix each one in time.

20 May 2026 · 4 min read
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Virtual Assistants

Is a Property Management Virtual Assistant Worth It? The Real Numbers

Where a property management virtual assistant genuinely pays off, where it doesn't, and how trust accounting fits in. A grounded look at the real return.

6 May 2026 · 4 min read
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Market Insights

Australia's Rental Market in 2026: The Numbers Every Property Manager Should Know

Vacancy, rent growth, affordability, yields and supply. The 2026 rental market figures every Australian property manager should know, with sources.

15 April 2026 · 6 min read
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